Shipping Policy

At TROTTER CO., every handcrafted board is carefully inspected, packaged, and prepared for shipment.

Processing Time

Orders are typically processed and shipped within 1–3 business days. Custom orders may require additional production time.

Shipping Methods

We ship through trusted carriers such as USPS, UPS, and FedEx, depending on the size, weight, and destination of the order.

Shipping Costs

Shipping costs are calculated at checkout based on the item's size, weight, and shipping destination.

Delivery Estimates

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delays caused by weather, carrier issues, or other circumstances beyond our control may occur.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photos of both the item and the packaging. We will work with you to resolve the issue promptly.

Lost Packages

If your package appears lost in transit, please contact us and we will assist you in working with the shipping carrier.

Contact Us

TROTTER CO.
Email: donna.mestas@yahoo.com